In Windows 8 and 8.1, from the Start Screen, type 'GPEDIT.MSC' In Windows Vista and 7, use RUN > GPEDIT.MSC I added the two 'REM' lines to be able to find what I needed in the future if I have another senior moment. Also, save a copy in your documents directory or other backup folder for safekeeping. Save 'KillAcronis.bat' to your C:\ root directory. REM Go to Windows Settings > Scripts (Startup/Shutdown) > Shutdown > Add 'C:\Acronis\KillAcronis.Bat
Through trial and error, endless Google searches to find the right combination of words, I final found what I needed.įirst, you need to create a batch file called 'KillAcronis.bat' Use Notepad or similar text editor: As a computer user, it's not possible to fully understand what changes the tech is making to the computer. This is one of the failings of remote access. At the initial install, the tech set it up for me using remote access. Because my 30 days of tech support had passed, Acronis would not tell me where to find the console for setting the batch file. Then the command to run the batch file was lost. I have to credit a tech at Acronis with the batch file, and it worked fine until I upgraded with a clean install to Windows 8.1.
Ever since version 12, I have been going nuts over the 'operations are in progress' blue screen of death (or color of your choice in Win 8, 8.1) when shut down or restart is attempted while Acronis True Image Home is running.
